The City of Granite Shoals is served by a highly trained, professional police force whose officers are dedicated to ensuring the safety of all of those who live, visit, and work within the City of Granite Shoals. Our department is committed to working with the citizens of Granite Shoals to enhance the safety of the community and provide an exceptional level of service to our citizens.

The Police Department consists of the Chief of Police, one Captain assigned to patrol, administrative and criminal investigations duties, two Patrol Sergeants, 10 Patrol Officers, one Criminal Investigator, and one Environmental Crimes Investigator. The police department provides high-visibility patrol of the City of Granite Shoals, responds to calls for service, enforces traffic laws, investigates crime, and monitors registered sex offenders among other duties and responsibilities. The department also conducts high-visibility patrol and enforcement activities on Lake LBJ during peak spring and summer months. The Police Department is also responsible for Animal Control and Code Compliance in the City of Granite Shoals. Animal Control is staffed by one full-time Animal Control Officer. Code Compliance is staffed by one full-time Code Compliance Officer.

The police department is located at 410 N. Phillip’s Ranch Rd. While the police department provides 24-hour service and patrol, the station does not provide 24-hour lobby service. For emergency police and fire assistance, dial 9-1-1 24 hours a day. For non-emergency police assistance, please contact our dispatch at 806-304-4260.

A Message from Chief of Police John Ortis

The men and women of the Granite Shoals Police Department are very blessed to be a part of this amazing community. We have an incredible sense of pride in our agency and our community. We believe in working with the community to solve problems and improve safety for all residents of the City of Granite Shoals. Above anything else, we believe that during every police encounter, every individual deserves to be treated with respect. Granite Shoals is a safe, family-friendly city thanks to the continued support and partnerships with our citizens, city council, and city management. The police department is committed to building community partnerships and outreach efforts to further promote public safety. We thank you for your interest in the Granite Shoals Police Department. Whether you are a resident, planning to become a resident, or a visitor to our city, our officers would love the opportunity to get to know you. Please stop by and visit with us. 

Vision Statement

The vision of the Granite Shoals Police Department is to instill a sense of pride to each and every citizen within our community.

Mission Statement

We strive to serve our community with integrity and professionalism, while providing proactive, two-way interaction with the residents, businesses, and schools to enhance the safety and security for all.

Core Values

Integrity - We value candor, honesty, and ethical behavior in members of our department. We are committed to uphold our positions of trust by maintaining the highest ethical standards.

Community – We believe that we are part of the community that we serve. We value partnerships with individuals and groups within the community and desire to work collaboratively so identify and solve problems and improve quality of life for our citizens.

Pride and satisfaction in our profession - We believe our work to be a source of self-satisfaction and pride. We are proud of our accomplishments as a department. Each member serves with the awareness of the heightened sense of responsibility and duty it brings and we do so with immeasurable pride in being able to be a part of this community as well as the law enforcement community. We will be mindful of our behavior, both on- and off-duty, to ensure we earn the support and trust of our community.

Service - We value the opportunity to provide service in a manner which is fair, courteous, responsive, effective, and efficient. An attitude of respect for and the protection of the worth, dignity, and rights of all people are the foundations of our department.

Professionalism - We value professionalism by having a clear sense of commitment, perspective, direction, and dedication. Professionalism is developed by creating an environment that encourages teamwork, innovation, and constant self-improvement. A professional attitude is dedicated to quality, timeliness, and excellence in our service to the community. We will be responsible and accountable for our actions, willing to admit our mistakes, and ensure that we learn and improve upon them.